24/7 · van ~18 min out

Storefront Door Locks in Mountain View

$168–$495. Aluminum glass doors on Castro Street and around the shopping center, where a hookbolt stops throwing, a deadlatch wears shallow, a cylinder gives up or a closer drags the door out of square. The door itself usually gets straightened before the hardware is touched.

$168–$495

Typical price

18 min

Avg. arrival

24/7

Availability

Storefront Door Locks in Mountain View by Hale
1You say which door stopped you and whether it reads a key or a credential, and the figure comes back on that call with the evening or overnight tier already counted inside it.
2The van leaves with cylinder stock and the key machine aboard, and a text carries the technician's name and a thirty-minute window.
3The mechanical side is put right — the cylinder stripped and repinned, a metal key cut for it and tried in the door while you watch — and the receipt carries the figure you were quoted.

The shop and suite doors along Castro Street, around the shopping center on the San Antonio side and through the small retail rows are nearly all the same door. A sheet of glass in a slim aluminum frame, with the lock buried in a stile about two inches wide. That door is its own trade and general hardware will not fit it. The offices above the shops usually add a second one: a street door with a stair behind it, carrying the same narrow stile and twice the traffic.

The first thing done at one of these is to close it and watch where the latch lands. On most of them the lock is entirely healthy and the door has dropped. Aluminum doors hang on two pivots, the bottom one wears, and after a few years the deadlatch is arriving a few millimeters below its pocket. A fresh bottom pivot and a moved strike cure that for a fraction of what a new lock costs, and it is the single most common repair on this page.

When a deadlatch really has worn short of full throw, it is replaced. A hookbolt goes on a door that meets a center mullion or on one that has been pried before, because the hook wraps its keeper and cannot be spread out of it. The mortise cylinder is repinned, or swapped for one carrying the correct cam and tailpiece for that lock body, which is where a lot of hardware store parts fail. A thumbturn goes on the inside so whoever closes can lock up from the shop floor rather than standing on the sidewalk with a key.

A number of these street doors picked up a reader at some point after they were hung. The cylinder in the stile is still the way in when that reader is out, and on most of them it has not been touched since the day it was installed. It gets cleaned, repinned and given a key that actually turns, in the same visit as whatever else the door needs, without the reader or its wiring being disturbed.

Storefront work is $168 to $495 per opening with hardware, the $89 visit inside. A deadlatch swap or a new mortise cylinder sits at $168. A hookbolt deadlock on a restricted cylinder, with a paddle handle and the closer reset on a heavy leaf, reaches $495. Repinning a stile cylinder when somebody leaves the payroll is $32 to $50. Evening between 8pm and midnight carries $52 inside the figure, so a $168 job is said as $220, and overnight carries $92, making it $260. Each opening is priced on its own, so a suite with a front and a rear door hears two numbers rather than an average. Ninety days on the workmanship.

Our shop is on Castro and the front door stopped locking about twenty minutes before we closed, which is the worst possible twenty minutes. $362 quoted with the $52 evening counted in, $362 on the card. New hookbolt, new cylinder, closer adjusted. Before he touched any of that he lifted the aluminum door back onto its pivot and showed me why: the frame had moved, the bolt was passing the keeper, and the lock was not really the thing that had failed. He worked around us while we cashed out and never once brought up the hour.
Yelena T. · Old Mountain View · Storefront door locks

All sixteen jobs are printed here, fourteen with ranges and two quoted once the doors have been counted on site. What moves a figure inside its range is which door it is and how it opens. One cylinder on a house in the old part of town takes the low end. A door that reads a credential, with a mechanical cylinder under the panel that has not been turned in years, takes the time that cylinder has been owed. Say which door stopped you and the range closes to one figure.

  • Daytime (7am–8pm)standard rates
  • Evening (8pm–12am)+$52
  • Overnight (12am–7am)+$92

FAQ

Storefront Door Locks: quick answers

I turn the key at closing, pull the handle, and the door still comes open.+

Stand inside and watch where the latch arrives as the leaf swings to. Landing under the pocket in the strike means the bottom pivot has worn and the door now sits low, which a new pivot and a moved strike put right. Reaching the pocket and sliding straight back out means the deadlatch has worn short of full throw and gets replaced. Both are early calls, finished before the first customer walks in.

Somebody left the payroll with a key.+

Ten minutes at the door. The mortise cylinder comes out of the stile, is repinned on the van at $32 to $50, and goes back in, and the key that walked out turns nothing. Fresh keys are cut for whoever is still on the closing list. Nothing else on the door is disturbed.

Our street door has a reader on it now. Does that change the lock work?+

Not much. The reader and the cylinder in the stile are separate things sharing one leaf. The mechanical side is serviced, repinned or replaced as it would be on any storefront door, and the reader, its wiring and whatever it reports to are left exactly as found. If the door is monitored, say so on the call and the visit is arranged around it.

Open 24 hours, 7 days

Say what the door reads, and the rest of the call is short

Mountain View and the mid-Peninsula, at any hour. A fob, a card, a code or a plain key, and how many doors stand between the sidewalk and you — that decides the work, and the work decides the number. The number comes back on the same call with the $89 call-out and the clock already inside it, and it is the number on the receipt. The labor carries 90 days, in writing.