Privacy Policy

Hale Lock Co. Mountain View, an independent locksmith shop in Mountain View, CA, working Mountain View and the mid-Peninsula. This page covers halelocksmithmountainview.com and everything that follows a request made on it.

The instant-estimate quiz is the only form here: name, phone number, neighbourhood, an optional email if you want the figure in writing, and whatever you tell it about the lock. There is no account and no mailing list.

Each request is stored with the page it came from and any campaign tag in the link, so we can tell which pages produce work. Our host keeps standard server logs for security and uptime. Neither is used to profile a visitor.

(650) 405-1526 is a Twilio tracking line that forwards to dispatch. The carrier keeps the calling number, the time and the duration of each call, and the conversation itself is not recorded. Those records are how a cut-off call is returned.

The booking button opens Nexfield (nexfield.pro), the scheduling system this shop uses. Name, number, address and slot are entered there, under Nexfield's terms, and come back to us as a booked job. Nothing on the site requires you to use it.

PostHog counts visits in cookieless mode: no cookies at all, hence no consent banner. Session replay and automatic click capture are both disabled. Counted events number four: page opened, phone tapped, booking tapped, quiz submitted.

Block us-assets.i.posthog.com to be left out of the count; every page still works. No advertising or retargeting tags run here.

A phone number left with us is used for that job only: price and window confirmed, technician named, arrival announced. Service messages, not marketing. Message rates come from your carrier; STOP shuts the texts off.

The carrier that runs the number, Nexfield, our dispatch, and the terminal's card processor when you pay by card. Nobody else touches it.

Your details are not sold, rented, traded or given to other locksmiths or contractors.

Job records last while the warranty is live and as long as tax and lien rules require; key codes tied to an address are kept only while the job is open. Write to info@halelocksmithmountainview.com for a copy or for deletion.

California residents may require us to disclose what we hold, delete it, and confirm none of it was sold or shared — the CCPA as amended by the CPRA. Same address or (650) 405-1526, and asking changes nothing about the service.

This site is intended for owners, tenants and drivers, not children, and we do not knowingly collect details from anyone under 13.

It is rewritten when the facts change, with the date below moved to match. Old versions are not kept on public view.

Questions about the above: info@halelocksmithmountainview.com, or call (650) 405-1526. Last updated: February 2026.