Nearby city · 24/7
Los Altos Hills: no sidewalks, no street lighting, and more openings on one parcel than most houses have rooms
The hill town above Los Altos: parcels of an acre and more, roads that climb and double back on themselves, no sidewalks and almost no street lighting, and private driveways that run a few hundred feet from the road with a gate at some of them. Twenty-three minutes.
~23 min
Avg. arrival
$89
Service call
24/7
Availability
The thing that surprises people here is the count. A parcel up these roads is not one front door. It is a front door, a kitchen door, a door onto the terrace, a pool house, a detached garage, a shop or barn at the back of the lot, a pedestrian gate beside the vehicle gate and a well house nobody has opened in years, and when a property changes hands every one of those is a cylinder somebody may still hold a key to. That is why repinning is priced at $32–$50 per cylinder and not by the house, with everything after the first at the low end. The rest is what a large old property produces: a house lockout at $138–$252, lock replacement at $133–$345 where outdoor cylinders have taken twenty seasons of weather, and every so often a safe left behind with a combination that went with a previous owner, opened at $212–$559 and put back into use with a combination you choose. Twenty-three minutes is the real figure, and the climb and the last few hundred feet of private driveway account for more of it than the mileage ever does.
Count the outbuildings before you call, because on these parcels the number of cylinders is what decides the figure and it is almost always higher than people guess. Say what marks the driveway mouth so the driver is not reading numbers off fence posts in the dark. If a gate stands at the road, say how it is normally opened and who can open it right now.
Los Altos Hills sits at the edge of the map the van covers, so arrival runs about 23 minutes. Every service and price on this site applies there, with nothing added for the distance.
Nearby
Over the hill, the same van
FAQ
Asked about Los Altos Hills
How is a rekey priced when the property has nine cylinders on it?+
Per cylinder, at $32–$50 each, and everything after the first sits at the low end because the work is already on site and the machine is already set up. Nine openings is most of a morning and it leaves the house, the pool house, the barn and both gates on a single key. Walk the parcel once and count before you call, including the well house, since that is the one people leave off the list every time.
Open 24 hours, 7 days
Say what the door reads, and the rest of the call is short
Mountain View and the mid-Peninsula, at any hour. A fob, a card, a code or a plain key, and how many doors stand between the sidewalk and you — that decides the work, and the work decides the number. The number comes back on the same call with the $89 call-out and the clock already inside it, and it is the number on the receipt. The labor carries 90 days, in writing.