24/7 · van ~18 min out

Safe Opening in Mountain View

$212–$559. A dead combination or jammed bolts, worked open by hand where the safe stands rather than hauled anywhere. Then set to a number you choose and keep well away from it.

$212–$559

Typical price

18 min

Avg. arrival

24/7

Availability

Safe Opening in Mountain View by Hale
1You say which door stopped you and whether it reads a key or a credential, and the figure comes back on that call with the evening or overnight tier already counted inside it.
2The van leaves with cylinder stock and the key machine aboard, and a text carries the technician's name and a thirty-minute window.
3The mechanical side is put right — the cylinder stripped and repinned, a metal key cut for it and tried in the door while you watch — and the receipt carries the figure you were quoted.

Safes stop for a small number of reasons and each has its own route in. The combination was never written down, or the person who knew it is no longer around. The electronic keypad has gone quiet, which is nearly always corroded battery contacts or a broken ribbon between the pad and the lock body. The bolt work has jammed, usually after the safe was moved. Or a relocker has fired, which is the safe doing exactly what it was built to do.

The quiet methods come first and each gets its time. A dial is manipulated by feel on the wheel pack, and that can run an hour or more. That hour is worth spending, because a safe opened without a hole is still worth what you paid for it. When feel runs out, an instrument decodes the wheels. A keypad that lights up and beeps while the bolts stay put is telling you the code and the pad are both fine and the fault is behind them, usually a solenoid that has stopped pulling, and that generally opens without drilling at all.

If a drill really is what remains, you hear it first and you decide. The bit goes where the manufacturer's drawing puts it for that model, clear of the glass plate that would fire the relocker. The hole is closed afterward with a hardened plug, the lock is repaired or replaced, and the position is written on the receipt for whoever opens it next. A drilled safe that is properly plugged goes back to work.

This covers closet safes in apartments, gun safes in garages on the older streets, drop safes under a counter on Castro Street, and office safes in the units out by the bay. A safe bolted into a closet floor stays bolted, since nothing has to be moved or turned over to be opened. Ownership is settled before anything begins and it takes a minute: an ID with the closing statement for a safe that came with a place, an executor letter or a page of a trust for one that came by inheritance, or a lease and a named person present for one in a business.

Safe opening is $212 to $559 with the $89 visit inside. A failed keypad or a simple electronic lockout is $212. Manipulating a mid-size dial is the middle. Drilling and properly repairing a high-security lock or a heavy gun safe reaches $559. Between 8pm and midnight add $52, making the $212 job $264, and overnight add $92, making it $304. The call gives you a range and the exact figure is fixed with the safe in view. From that point it does not move, and a drill is not a reason for it to. Once open, you set a new number yourself and the door is closed and opened several times before anything goes back inside it.

All sixteen jobs are printed here, fourteen with ranges and two quoted once the doors have been counted on site. What moves a figure inside its range is which door it is and how it opens. One cylinder on a house in the old part of town takes the low end. A door that reads a credential, with a mechanical cylinder under the panel that has not been turned in years, takes the time that cylinder has been owed. Say which door stopped you and the range closes to one figure.

  • Daytime (7am–8pm)standard rates
  • Evening (8pm–12am)+$52
  • Overnight (12am–7am)+$92

FAQ

Safe Opening: quick answers

The pad lights, it beeps back at me, and the bolts stay where they are.+

That beep tells you the code went through and the pad is doing its part, so the fault sits behind it, usually a solenoid with nothing left to pull with or bolt work jammed under the weight of the door. Neither one normally calls for a hole. With the door open the lock body is swapped, and the number you set after that is seen by nobody else.

An hour on the dial sounds slow. Why not just drill it?+

Quicker, yes, and it hands you a hole to plug and a lock to buy. The hour on the dial ends with the safe exactly as it was, which is the reason it goes first. The figure was fixed with the safe in view and no clock runs against it, so the patience costs you nothing.

The safe is in a closet in a rented apartment and it was here when I moved in.+

Ordinary situation, and it is settled on the call between you and the building before anyone drives out. Once that is done the safe is opened where it stands, without being unbolted or moved, and set to a number you choose. Nothing is cut into the closet or the wall around it.

Open 24 hours, 7 days

Say what the door reads, and the rest of the call is short

Mountain View and the mid-Peninsula, at any hour. A fob, a card, a code or a plain key, and how many doors stand between the sidewalk and you — that decides the work, and the work decides the number. The number comes back on the same call with the $89 call-out and the clock already inside it, and it is the number on the receipt. The labor carries 90 days, in writing.